Privacy

 

Runway Skincare/ runwayskincare.com is a wholly owned brand of The Real LUX, LLC., (“www.runwayskincare.com” and its subsidiaries and affiliates) is committed and respect your concerns about privacy. This Privacy Policy describes the types of personal information we collect on our users, visitors to the site and consignors to  (please see Consignment Terms. You consent by using Runway Skincare services, products and/or accessing the Site that the data practices described in this Privacy Policy. This Privacy Policy represents how Runway Skincare uses the information, with whom we share it, and use and disclosure of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices. 

TYPES OF INFORMATION WE COLLECT

Your contact information (such as name, Twitter handle, postal and email address, or phone number).Contact information of friends or other people you would like us to contact. Username and password for the account you may establish on our sites. Payment details (including payment card number, security code, expiration date, cardholder name and billing address).Shipping information (including the shipping address and phone number).Demographic information (such as age, date of birth and gender).Information you provide by interacting with us through social media, including photographs. Location information, such as the real-time geographic location of the device on which you install our mobile applications. Shopping behavior and preferences, and a record of the purchases you make on our websites. Other details that you may submit to us or that may be included in the information provided to us by third parties

In addition, when you visit our websites or use our mobile applications, we may collect certain information by automated means, such as cookies, web beacons and other technologies. A “cookie” is a text file that websites send to a visitor‘s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, is used to transmit information back to a web server. We also may use third-party website analytics tools (such as Omniture or Google), that collect information about visitor traffic on our sites and mobile applications. The information we may collect by automated means includes: Information about the devices our visitors use to access the Internet (such as the IP address and the device, browser and operating system type), URLs that refer visitors to our sites, Dates and times of visits to our sites, Information on actions taken on our sites (such as page views and site navigation patterns), A general geographic location (such as country and city) from which a visitor accesses our websites, Search terms that visitors use to reach our sites

USE OF INFORMATION COLLECTED

Runway Skincare use the personal information we collect to provide you with information, products, and services that you request and that we believe may be of interest to you. We use the personal information that we collect to register users, process requests and orders (including membership registration), communicate with you, provide you with other services, offers, and updates, as well as to administer our Site and comply with applicable laws. Runway Skincare uses following manner but not limited to the following; Register you for membership at our websites, and manage and maintain your account on the sites. Provide products or services you request. Process, validate, confirm, verify, deliver and track your purchases (including by processing payment card transactions, arranging shipping and handling returns and refunds, and contacting you about your orders, including by telephone). Maintain a record of the purchases you make on our sites. Respond to your questions and comments and provide customer support. Communicate with you about our products, services, offers, events and promotions, and offer you products and services we believe may be of interest to you. Enable you to communicate with us through our blogs, social networks and other interactive media. Publish your testimonials about Runway Skincare, including on our websites and blogs, and on social networks (if we choose to publish your testimonial, we will include only your first name, last initial, city and state). Manage your participation in our events, sweepstakes and other promotions. Tailor our products and services to suit your personal interests and the manner in which visitors use our sites, applications and social media assets. Operate, evaluate and improve our business and the products and services we offer. Analyze and enhance our marketing communications and strategies (including by identifying when emails sent to you have been received and read). Analyze trends and statistics regarding visitors’ use of our sites, mobile applications and social media assets, and the purchases visitors make on our sites. Protect against and prevent fraud, unauthorized transactions, claims and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users

 

COMMUNICATING WITH YOU

 

We may communicate with you about topics we believe you may be interested in, including through newsletters, alerts, and reminders about recurring event sales. From time to time we may send you service-related emails, such as a welcome email when you register for the Site.

If you provide us personal information when you communicate with us (including in person, by phone, or via email) this information may be shared with a Customer Care representative, employee, or expert that is most likely to be able to address your inquiry. This information will be used only for the purpose of responding to your inquiry.

 

INFORMATION SHARING

 

We do not sell, rent or share your personal information with third parties without your consent.

Runway Skincare in order to improve our services and products may provide contractors access to your personal information in the course of assisting in operating our business and providing products or services to you. These contractors include vendors and suppliers that provide us with technology, services, products and/or content for the operation and maintenance of our Site or Service We may share the personal information we collect with our parent, affiliate and subsidiary companies, business partners, ad network vendors and their participants, and other third parties for the purposes described in this Privacy Notice, and to communicate with you about products and services, offers, events and promotions.

 

HOW WE PROTECT YOUR INFORMATION

We maintain administrative, technical and physical safeguards designed to assist us in protecting the personal information we collect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. These protections include restricting access to personal information to employees who need the information to perform a specific job. Please note that no electronic transmission of information can be entirely secure. We cannot guarantee that the security measures we have in place to safeguard personal information will never been defeated or fail, or that those measures will always be sufficient or effective.

 

CHILDREN’S PRIVACY

In order to use Runway Skincare users must be eighteen years of age. We do not direct our website to minors thirteen years of age or younger. If we find that a person under the age of eighteen is using our website Runway Skincare will immediately terminate the account and delete all personal information.

 CALIFORNIA PRIVACY RIGHTS

California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. Under the law, a business must either provide this information or permit Runway Skincare does not distribute your personal information to outside parties for their direct marketing, except as provided for in this Privacy Policy, without your consent

 

LEGAL DISCLAIMER

We may disclose personal information pursuant to a request from law enforcement or pursuant to other legal or regulatory process, or as otherwise required by law, or, in our sole discretion, to protect our rights, property or interests, including to enforce this Privacy Policy or our Terms of Service. In the event that we are legally compelled to disclose your personal information to a third party, we will make reasonable efforts to notify you unless doing so would violate the law or court order. In our sole discretion, we may also disclose information we collect to a third party when we believe it is reasonably necessary to investigate or prevent harm, fraud, abuse, or illegal conduct. Information collected from this site may also be transferred as part of a merger or other combination, or as part of a restructuring, bankruptcy, transfer of assets, or to our successors in interest.